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  1. InfinitiKloud
  2. General

General

Product

  • What is InfinitiKloud?
  • What are the product specifications?
  • How do I use my InfinitiKloud?
  • Do I have to download an App to use InfinitiKloud?
  • How much memory does InfinitiKloud Wireless have?
  • How long does it take to back up my devices wirelessly (for InfinitiKloud Wireless)?
See all 7 articles

Orders

  • How do I place an order? 
  • Has my order gone through? 
  • Where is my order?
  • Can I modify my order after it has been placed?
  • How can I cancel my order? 
  • I have received the wrong product or quantity. What should I do? 
See all 7 articles

Delivery

  • How can I change my shipping address?
  • What is the delivery time?
  • Do you deliver to my country?
  • My tracking link doesn’t work. What should I do? 
  • My order is stuck at customs. What should I do?  

Payments

  • What payment methods are available? 
  • What credit cards do you accept? 
  • What currencies do you accept?
  • Is paying through your website safe? 

Returns & Refunds

  • How do I return my order?
  • Do I need to pay for shipping to return my order?
  • What is your return policy?
  • Do I need to pay for shipping to return my order?
  • What is your return policy?
  • How long does it take for my return to be processed?

Warranty & Repairs

  • How do I claim my warranty?
  • What does my warranty cover? 

Vouchers & Coupons

  • My coupon or discount code doesn’t work. What should I do? 
  • Can I exchange my coupon for money? 

Affiliates

  • I want to be an affiliate. How do I sign up? Click here to find out!

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